New Patients

New patients are welcome.

Please discuss with our secretarial staff.  From time to time we may not be in a position to take on new patients. This is to ensure that we have enough time to offer our current patients the best possible service.

House Calls
Home visits are restricted to immobile patients or those requiring end of life care. Each request will be reviewed by the doctor.

Requests for house calls must be phoned in before 11 am. Requests will be assessed individually by the doctors and will only be offered to patients deemed too ill to travel to the surgery.  If at all possible it is better if the patient attends the surgery as there is a full range of equipment here to deal with most problems.  Urgent appointments are available every day and sick patients will be facilitated as much as possible.  Please consult with reception staff who will then liaise with your doctor.

Results

If you have had blood tests taken in the surgery and are awaiting results please phone the surgery after 7-10 days. The Reception staff are unable to give results as a matter of policy.  A message will be taken and either the Nurse of one of the doctors will phone you with the results.

Normal results may be texted via SMS messaging or our Practice Nurse may call you.

Abnormal results may be best followed up with a further appointment.  Your doctor will either phone to discuss the result or, if more appropriate, get our reception staff to contact you to suggest making a further appointment.

Prescriptions

Prescriptions may be collected from Reception during opening hours.  Please note that there may be times when the doctor will require to see you before a repeat prescription can be issued – please bear this in mind.  Your medication must be reviewed at least every six months so please make an appointment to be seen prior to your prescription expiring.

To ensure that you do not run out of your medication please allow a minimum of forty-eight hours notice for a repeat prescription.  Each repeat prescription, private or medical card, is checked individually by your doctor to ensure accuracy.  Please note that if you require additional medication to your normal repeat prescription, or if you feel you require antibiotics, you will need to see the doctor.

If a prescription from the hospital requires transfer on to a GMS prescription please drop the prescription into reception and it will be ready to collect the next day.

There is a charge of €10 for private prescriptions (with the exception of prescriptions issued as part of a consultation)

Payments

It is practice policy for all accounts to be settled at the time of consultation before leaving the surgery.  We do not offer an invoice payment system.  Payment can be made by cash or cheque, Visa, Laser or Mastercard.  Please retain your receipts-these are necessary to claim from your insurance company or under the MED 1 Form.  (You can claim tax relief on some medical expenses on this form).

Items not covered by the Medical Card include:

  •  Driving License Medical and Driving License Eye Tests
  • Smear Tests (unless you have a letter from Cervical Check)
  • Travel Vaccinations
  • Medical examinations and reports for legal purposes
  • Medical examinations and reports for insurance companies
  • Medical examinations in connection with fitness to take part in sports
  • Pre-employment medicals
  • Pre-school examinations
  • Letters or referrals other than those related to Consultants/Hospitals